Privacy Policy

Privacy Policy

Last updated: May 2026

At LuminBaby, your privacy is important to us. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When You Place an Order

We collect your name, email address, shipping address, phone number, and payment information. Payment details are processed securely and we never store your full credit card number.

When You Browse Our Store

We automatically collect certain information about your device including your browser type, IP address, and pages visited. This helps us improve your shopping experience.

Cookies

We use cookies to keep track of your cart, remember your preferences, and understand how customers use our store. You can disable cookies in your browser settings, but some features may not work properly.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Send you promotional emails (only if you opt in)
  • Improve our website and product offerings
  • Prevent fraud and keep our store secure

How We Share Your Information

We do not sell your personal information. Ever. We only share your data with trusted third parties who help us run our business, including:

  • Shopify — our store platform
  • Shipping carriers — to deliver your orders
  • Payment processors — to handle transactions securely
  • Email marketing tools — only if you have opted in to marketing emails

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing emails at any time by clicking "Unsubscribe"

To exercise any of these rights, email us at support@luminbaby.com.

Data Security

We use industry-standard SSL encryption to protect your data during transmission. Our store is hosted on Shopify, which is PCI-DSS compliant, meaning your payment information is handled to the highest security standards.

Children's Privacy

Our store is intended for adults purchasing products for their children. We do not knowingly collect personal information from anyone under the age of 13.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@luminbaby.com. We'll respond within 24 hours, Monday through Friday.